Refund Policy

Should an error be made in the amount of any donation, the donor has 30 days in which to notify the Foundation for Australia’s Most Endangered Species Ltd of the error. All requests for refunds must be made in writing and directed by email to fame@fame.org.au , or by post to The Company Accountant, the Foundation for Australia’s Most Endangered Species Ltd, PO Box 14, North Adelaide SA 5006. The request should have the details of the initial donation including the date, amount, name of the donor and the nature of the error.

Any tax invoice issued for the incorrect amount immediately becomes void and invalid, and a new tax invoice will be issued for the amount of the corrected donation.

Should an error be made by the Foundation for Australia’s Most Endangered Species Ltd or its financial institution(s), full refunds will be made immediately upon notification of the error and all costs will be borne by the Foundation for Australia’s Most Endangered Species Ltd.

Important note: Refunds of amounts donated to the Foundation for Australia’s Most Endangered Species Ltd will not automatically be made because you have changed your mind. It is for this reason that we ask that you make your choice to donate carefully. The Foundation for Australia’s Most Endangered Species Ltd is under no obligation to give a refund if an error has been made on your part but will endeavour to ensure that any genuine errors (such as the amount donated) are rectified. The Foundation for Australia’s Most Endangered Species Ltd, which is a non-profit organisation, reserves the right to deduct any bank or transaction charges for any refund processed onto the donor. Should an error be detected and a request for refund be made after 30 days have expired the Foundation for Australia’s Most Endangered Species Ltd regrets that it is unable to refund any monies.